
The Benefits of Field Service Software for Installation Companies in the Solar Industry
In recent years, renewable energy has become an integral part of the energy sector and is now essential in our daily lives. The number of renewable energy projects is continuously increasing, along with the competition among installation companies.
To meet higher demand, increased customer requirements, and a highly competitive environment, solar companies need to streamline, automate, and optimize all processes and activities. By doing so, they can achieve rapid scalability, sustainable development, greater productivity, and efficiency.
Field Service Management (FSM) software enables technicians on the go to track their current schedules, receive notifications when new tasks are assigned, report actual work hours on each task, record materials and services used, apply photos, track time lost in transit, add comments, and other additional information.
Additionally, when a task is completed, the client authorizes the execution by applying their signature. As a result, installation companies in the renewable energy sector gain full automation and digitization of the entire process, significantly reducing the time from request creation to invoicing. Real-time control and information provide an overview of the status of each task, time analysis for each employee, cost analysis of each completed task, work done on service sites, and many other benefits crucial to the company’s development and revenue growth. One of the key benefits is the easy scheduling feature, which helps dispatchers meet client needs by ensuring the right personnel, parts, and documentation are available to technicians for fast and high-quality task completion.
From one work order to another, the activities may vary. Technicians might need specific parts to perform a task, assets may be located in different areas on-site, or the type of work might require a specific skill set. Given the numerous details that need to be tracked, FSM software is incredibly valuable for companies involved in renewable energy installations as it consolidates everything into a single solution. Dispatchers are always aware of scheduled service orders, the real-time location of technicians, asset locations, and much more.
SBS Field Service is specialized task management software that reduces costs and increases efficiency through process and activity optimization and automation. All actions are reflected in real-time without data loss. The full digitization of the process ensures better control and faster billing. Real-time tracking of employee productivity, their locations, and services and materials used for service sites is possible. The built-in BI analytics are easy to use and help in making quick and informed decisions.
The software is available in a web version and Android app. It can be integrated with the ERP.NET platform for full process automation—from request creation to invoicing and payment.
Contact the Smart Business Soft team to learn more about how SBS Field Service can benefit your business.